FAQS

WHY DOES KYOTO USE BAMBOO?

Bamboo is the fastest growing plant in the world, and it's self replenishing.  These characteristics means it absorbs much more carbon emissions than cotton, on top of requiring no fertilizers/pesticides and 1/3 the amount of water cotton needs. And besides helping the environment, bamboo is a stronger material than cotton, and silkier. It will last longer, and keep you feeling better. Beyond feeling better, you will smell better with bamboo clothes due to its antimicrobial properties that kills bacteria in clothes. Finally, bamboo is 40% more absorbent than cotton, and can be stitched for breath-ability or insulation.

HOW OFTEN ARE CLOTHING DROPS?

Clothing drops will be monthly, along with any of our special drops with events or holidays. If you'd like to be alerted before drops, you can send us an email at kyoto.ny@veinternational.org and you will receive an email in advance. 

CAN I GET A DIFFERENT SIZE IF MY CLOTHES DON'T FIT?

If your clothes don't fit, you can email us. We will give you a different size if you can give us the order number/receipt, and send the article of clothing back. 

HOW LONG IS DELIVERY?

Delivery time is based on your location. We ship in 1-2 business days but delivery can take up to two weeks. You will get a confirmation email once the item has been shipped.